Important information on how you access OPERA

22 March 2022

Important information on how you access OPERA

Dear OPERA User

The following email contains important information regarding a major OPERA update on Sunday 27th March. It requires your attention and action.

We are undertaking a major upgrade to the system that will:

· Provide a new user database system
· Provide new options for your One Time Password
· Enable in application DBS check updates
· Provide further enhancements to the practice profile
· Provide new admin functions to manage your account by our team

This will require us to take OPERA offline on Sunday 27th March from 08.00 to 20.00. We realise that many users undertake clinical work on Sunday, and we apologise for the inconvenience.

As part of the new process you will be allocated a new password. This will be sent in an email on Sunday 27th March and you should use this for your next login, after which time you can use the password reset feature to change this to a more memorable password.

Please ensure that you use the new password to login or your account maybe locked

We will be writing to you later in the week with more details on the changes in OPERA including links to new help pages.

Our admin team will be ready to help with any issues on Monday 28th March should you experience any difficulties.

Thank you for your support while we make these changes.

Best wishes

OPERA Team

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