Opera Updates for Monday 28th March
27 March 2022
Please find attached the 3 emails sent to OPERA users informing them of important changes to their system access.
This one-off exercise this will take place on Monday 28th March 2022 and will require users to provide an email address or mobile number to receive a code to log on. It is preferable to use an email where possible.
Please note that this change will affect all OPERA users.
Kind regards
The PES Team
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Important information on how you access OPERADear OPERA User The following email contains important information regarding a major OPERA update on Sunday 27th March. It requires your attention and action. We are undertaking a major upgrade to the system that will:
As part of the new process you will be allocated a new password. This will be sent in an email on Sunday 27th March and you should use this for your next login, after which time you can use the password reset feature to change this to a more memorable password.
We will be writing to you later in the week with more details on the changes in OPERA including links to new help pages. Our admin team will be ready to help with any issues on Monday 28th March should you experience any difficulties. Thank you for your suppoort while we make these changes. Best wishes OPERA Team Email 2 0f 3Important information on how you access OPERADear OPERA User The following email contains important information regarding a major OPERA update on Sunday 27th March. It requires your attention and action. This second email updates you on the new way to login to OPERA. Many of you will be using a SMS text message to login securely, you now have the option of using email or receiving a voice call. No matter which you select, you must use a One Time Password (OTP) to access OPERA, ensuring that patient, and your own data, is kept as secure as possible. Once you have logged in using a OTP you will not be asked again for a further six hours. Please take the time to read this help article on how to login:
You will need to use this new system, plus your new password, from Monday 28th March. Our final email will provide more information on other enhancements in OPERA. Best wishes OPERA Team Email 3 0f 3Important information on how you access OPERADear OPERA User Following our emails earlier this week, this is our final email providing information regarding the OPERA update on Sunday 27th March. It requires your attention and action.
You will receive a new password by email on Sunday that you should use to login in with on Monday 28th. You can change your allocated password, as well as updating your telephone number if you wish from within OPERA. See the link below for details:
We appreciate your patience and understanding while we undertake this important upgrade. Our help team will be available on Monday morning should you have any concerns. Best wishes OPERA Team |
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