Temporary contact details for Berkshire West Interpretation service:

FAO all primary care staff: New language/interpretation service provider details

From the 1^st of April 2025 Dals will provide a new, unified interpretation service across Buckinghamshire, Oxfordshire and Berkshire West to all:

• • GP practices;
  • Dental practices;
  • Pharmacies; and
  • Optometrists.

All previous interpretation services operating across BOB will cease on the 31^st of March 2025.

User training sessions

Please register for one of five training sessions below to ensure you know how to access the on demand and prebook-able translation services provided by Dals.  Attendance is only required at one training session. We recommend that multiple members of practice staff attend a training session to ensure a smooth transition to Dals service use in April 2025.

• • Tuesday 18th February (14 – 15)
  • Friday 21st February (10 – 11)
  • Wednesday 26th February (11 – 12)
  • Thursday 27th February (15 – 16) 
  • Wednesday 2nd April (14 – 15)

Information about the new interpretation service and service user guides will be  added to the BOB Primary Care Interpretation Service SharePoint page in March.

If you have any questions, please contact BOB ICB:  bobicb.primarycare@nhs.net

The Dals Implementation Team can be contacted directly with questions and for on-going support:  implementations@dals.co.uk