Annual GOS Complaints Submission – Final Reminder
18 February 2022
The 2019/20 GOS complaints submission which was paused due to Covid-19, will reopen on Monday 7 February 2022 until Sunday 27 February 2022 for a final window. This is to give GOS contractors who have not yet submitted a response a final opportunity to do so.
GOS contractors will be able to submit for both the 2019/2020 and 2020/21 financial year’s as contractually required.
This survey had been opened previously from Monday 26 July to Friday 3 September 2021 and Monday 20 September 2021 to Monday 18 October 2021.
Under GOS regulations 2008, contractors are required to submit an annual form that shows the number of written complaints received in their practice.
If contractors have not received any complaints a ‘zero return’ is required.
The completion of the form will be online via the NHSBSA website.
Annual GOS Complaints Submission Briefing 2020-2021 (Word: 547KB)
Annual GOS Complaints Submission Briefing 2020-2021 Follow up (Word: 712KB)
Annual GOS Complaints Submission Briefing – Final Window (Word: 657KB)
If you have any questions, contact the NHSBSA provider assurance team by:
Email: nhsbsa.paos@nhs.net
Buckinghamshire LOC Latest News
NHS Knowledge and Library Services for Optometry Teams
Resources All optometry teams offering NHS-commissioned services and working directly with NHS patients have access to NHS Knowledge and Library Services, such as ebooks, journals, databases and BMJ Best Practice. These resources include specialist ophthalmology and optometry journals and resources on eye conditions. See BLMK Knowledge & Library Resources to sign up for an NHS OpenAthens account, …
Continue reading “NHS Knowledge and Library Services for Optometry Teams”
19 February 2025
New Provider for Buckinghamshire Diabetic Eye Screening Programme (DESP)
From 1st April 2025 InHealth are going to be the new provider of the NHS diabetic eye screening service for Oxfordshire and Buckinghamshire. The current providers (Oxford University Hospitals NHS Foundation Trust and Milton Keynes University Hospital NHS Foundation Trust) will continue to be responsible for screening provision until their contract ends. InHealth currently provide …
Continue reading “New Provider for Buckinghamshire Diabetic Eye Screening Programme (DESP)”
17 February 2025
BLMK Primary Care Hypertension Conference
BLMK ICB have asked us to circulate the below information for anyone interesting in attending the conference that is taking place on 2nd April. Join us for a fantastic conference which will bring together community pharmacists, dentists, optometrists, and general practice colleagues across BLMK. The event will be hosted by Dr Vijay Nayar, GP …
Continue reading “BLMK Primary Care Hypertension Conference”
17 February 2025
OFNC Statement: Clinical Priority Codes
NHS England has published new clinical priority codes for use by GOS contractors in England. This is due to an error in the current PCSE system which NHS England commission. This means that some sight tests, which should not require an early retest code, are erroneously requiring a code to be entered to process …
Continue reading “OFNC Statement: Clinical Priority Codes”
3 February 2025
IMPORTANT UPDATE: Ophthalmology Out-of-Hours service for MK
BLMK (Bedford Luton and Milton Keynes) Integrated Care Board is working to put in place an out-of-hours ophthalmology service for its system by 1st April 2025. This new service will manage the needs of Milton Keynes residents and full details will be communicated in due course. Until 31st March 2025, arrangements for urgent booked ophthalmology care are …
Continue reading “IMPORTANT UPDATE: Ophthalmology Out-of-Hours service for MK”
10 January 2025
Cessation of Bucks Ophthalmology Out of Hours cover for MKUK / BLMK
Buckinghamshire Healthcare NHS Trust (BHT) has asked us to remind practitioners that, effective from 4th November 2024, BHT and specifically Eye Casualty at Stoke Mandeville will no longer accept any urgent or out of hours referrals from Milton Keynes University Hospital (A&E or Urgent Care Services), or any other emergency / out of hours referrals …
Continue reading “Cessation of Bucks Ophthalmology Out of Hours cover for MKUK / BLMK”
6 November 2024
Cataract Post-op Portal
As of June 2024, patients attending for cataract surgery at BHT will be given a printed letter to take their optometrist when attending the post-op refraction appointment. The letter will have their unique PIN code and a link to the secure Medisight Portal. This is to enable BHT to collect post-op visual acuity and refractive …
Continue reading “Cataract Post-op Portal”
2 July 2024
AGM 2024 Update
The nominal date and time for our AGM was 8.00 pm on 18th April. Like last year, no physical meeting was held; instead, AGM papers were posted on our website and all on our database were given the opportunity to pose questions, nominate committee members and vote for resolutions, online. Three existing committee members, Ahmed …
Continue reading “AGM 2024 Update”
10 May 2024
Buckinghamshire Community Ophthalmology Service Update
The Buckinghamshire Healthcare NHS Trust (BHT) Community Ophthalmology Service has now been running for 6 months, having taken over provision of this service from Operose Health. All patients transferred from Operose to the new BHT Community Ophthalmology Service (COS) who were due an appointment up to now have been offered a face to face appointment. …
Continue reading “Buckinghamshire Community Ophthalmology Service Update”
9 May 2024
AGM 2024
The 2024 AGM of Buckinghamshire Local Optical Committee will be at 8.00pm on the evening of 18th April. Like last year, we won’t be holding a physical meeting; instead you will have the opportunity to pose questions, nominate and vote for committee members, and vote for the resolutions, online. Papers will be posted on this …
7 April 2024