PCSE
New general ophthalmic services fees for 2024/25
From 1st April 2024, there is new guidance setting out fees for general ophthalmic services, including :
- NHS sight test fee and NHS domiciliary fees
- NHS optical voucher values
- continuing education and training payment for 2023, payable in 2024
- grant payable to supervisors of pre-registration trainees
You can read the guidance in full here
The new fee structure has been updated in PCSE Online and will be applied to all GOS1, GOS5 and GOS6 claims submitted from 1 April 2024 onwards.
The new fees will be applied to all GOS3 and GOS4 claims with a date of 1 April 2024 or onwards in Part 4 patient declaration date (collection date).
We would like to also remind you of the validity period for GOS claims:
- GOS1, GOS5 and GOS6 – this is 3 months from date of sight test, and includes the submission, processing and payment of the claim
- GOS3 and GOS4 – this is 3 months from date glasses/contact lenses are supplied/collected, and includes the submission, processing and payment of the claim
Read PCSE’s full April 2024 ophthalmic bulletin for further details
Contractor change of bank account
If you need to request a change to your bank account, please contact NHSBSA pao-cm@nhsbsa.nhs.uk. You will be asked to complete a declaration of banking details form, to be signed by all directors, partners, or Individuals party to the contract. NHSBSA will apply to Shared Business Services (SBS) for a new financial reference code and, once complete, they will inform PCSE to make future GOS payments to your new bank account. Please be aware that the process can take several weeks. In the interim, please continue to submit your GOS claims as normal and do not close your old bank account until you receive confirmation that we have completed your request.
Old style paper claims
The Open Exeter system used for processing old style paper GOS claims is due to be decommissioned by NHS Digital. If you have any valid old style claims i.e. for sight tests conducted before 1st February 2021, you must submit these by Friday 30th July 2021 to get them processed and paid.
Also note that, if you need any copy statements from Open Exeter, you will need to submit your query by Monday 26th July to allow time to respond to your request whilst they still have access to the system.
Read PCSE’s June 2021 ophthalmic bulletin.
PCSE’s May 2021 update is available here.
The following functions are undertaken by Primary Care Support England (PCSE)
• National Performers List Applications and queries
• CET claims, GOS payments, Online Portal / Stationery Ordering
• Domiciliary notifications
If you have any enquiries regarding GOS claims, CET claims, pre-visit notification please
contact PCSE via the online form that is available here:
https://pcse.england.nhs.uk/contact-us
More information on each subject:
https://pcse.england.nhs.uk/organisations/opticians/
Information, guides and help videos on eGOS, CET, Pre-visit notifications and statements:
https://pcse.england.nhs.uk/services/ophthalmic-payments/
Also available on the PCSE website is guidance for those who are still using paper GOS forms.
A number of Getting started with PCSE Online webinars were run during August and September 2020. Recordings of the webinars are available through the PCSE YouTube channel. Please subscribe to the channel to be notified when further recordings are published. The YouTube channel also has a Katrina Explains… playlist with demos of the system to show you how to get started, how to make successful claims, and how to navigate through some of the less intuitive scenarios. The videos are short (approx. 3mins – 8mins) and are definitely worth watching.
PCSE also has an extensive FAQs section.
Any practices who are experiencing PCSE problems, may contact the PCSE engagement team: pcse.optomengagement@nhs.net