Interpreting Services (Spoken Word and BSL)
8 March 2024
FAO Cheshire and Merseyside Primary Care Optical Contractors- Interpreting services (Spoken word and BSL)
Cheshire and Merseyside ICB are confirming with you that we have a provider of interpreting services for optical contractors holding a GOS contract for spoken word and BSL (British Sign Language).
The single provider of interpreting services across Cheshire and Merseyside ICB will be Language Line Solutions.
Services that Language Line will provide are:
Telephone Interpretation Translation Services
Pre-booked Video Interpretation (Remote Face-to-Face) – Face to Face Spoken Word
Pre-booked Video Interpretation (Remote Face-to-Face) – BSL
On Demand Video Interpretation (spoken languages and BSL) ‘InSight’
Contractors providing GOS services will be expected to make any reasonable adjustments for patients accessing the service to support the provision of interpreting services.
User guide resources on how to access the services including smartphone activation are attached for your use. Contact details including relevant helpline details are attached. There are also specific training sessions around In-Sight video interpreting services attached which may be of use and are freely available.
Codes:
Please note the relevant codes below that need to be used to access the service and please familiarise yourself with the user guides attached, if you have any queries around the service please contact Language Line on the number or e-mail address provided.
Telephone interpreting ID Code – 700484
ID Code name – Optometrists
Insight ID Code – 700483
Auth Code – YK6G7P7XKT
Cheshire LOC Latest News
Sight Loss Information Line
There is a sight loss information line that is a National Lottery funded project in partnership with NHS England, Cheshire West and Chester, Cheshire East Council, Vision Support and East Cheshire Eye Society.
19 June 2024
Next LOC Meeting
The next meeting of the Cheshire LOC will be held on Tuesday 16th July 2024 at 7.30pm on Teams. A limited number of observers would be welcome; please email sandiemcbennett.cheshireloc@gmail.com for a Teams invite.
12 June 2024
Funding
Cheshire LOC are immensely pleased to confirm that a recent application to Cheshire & Merseyside ICB Transformation Fund has been successful. A substantial award has been approved with the objective of upskilling the Optometrist workforce in Cheshire and Mersey. The education funding will be offered to Optometrists working in Cheshire (there is also funding for …
26 October 2023
Sight Loss Information Line
There is a sight loss information line that is a National Lottery funded project in partnership with NHS England, Cheshire West and Chester, Cheshire East Council, Vision Support and East Cheshire Eye Society.
30 June 2023
Practices Wanted to Deliver Community Learning Disabilities Pathway
Make a Difference – Practices Wanted To Deliver Community Learning Disabilities Pathway – Primary Eyecare Services Webinar registration | Microsoft Teams Make a Difference – Practices Wanted To Deliver Community Learning Disabilities Pathway – Primary Eyecare Services Primary Eyecare is re-shaping and re-launching a new Single Point of Access referral pathway for people with …
Continue reading “Practices Wanted to Deliver Community Learning Disabilities Pathway”
12 June 2023
Northwest Electronic eyecare Referral Service (EeRS) Project
Northwest Electronic eyecare Referral Service (EeRS) Project We have now held our online webinar engagement event in Cheshire and Merseyside. We had a fantastic turnout and would like to thank all those who registered and attended the event. In previous communications we stated that this event would be recorded and available to all. Please …
Continue reading “Northwest Electronic eyecare Referral Service (EeRS) Project”
14 October 2022
Cheshire and Mersey Resilience Hub
Open to Optometry Staff Are you a staff member within the NHS, Social Care or Emergency Services in Cheshire or Merseyside and looking for support? We’re here to help. We offer a range of psychological support and well-being opportunities. You can self refer via our website: http://cheshiremerseyresiliencehub.nhs.uk/
4 July 2022
Northwest EeRS Roll Out – Service Now LIVE
Important Information Implementation of the Electronic Eyecare Referral System across the Northwest region ***NOW LIVE*** Dear Colleagues, Important Update: Northwest EeRS Rollout – NOW LIVE We are pleased to be able to confirm that the Optical EeRS project across Greater Manchester, Cheshire and Merseyside, and Lancashire and South Cumbria is now LIVE! Over the past few …
Continue reading “Northwest EeRS Roll Out – Service Now LIVE”
25 May 2022