eGOS claim query improvements now live
25 June 2024
Dear Colleague,
We wanted to let you know that the eGOS claim query improvements are now live.
When an eGOS claim status query is now submitted, the response now includes the patient name, date of birth and postcode in the eGOS claim status XML.
This improvement allows contractors to align payments with the patient’s details more easily.
Please note, the PCSE system can take up to one hour to generate a claim ID following submission of an eGOS claim via PMS.
To ensure the response to your eGOS claim status queries contains all of the following information, the patient name, date of birth, postcode and claim ID, please wait for at least one hour before submitting a claim status query:
patient name
date of birth
postcode
claim ID
Please note that there was no requirement for a schema change by PMS providers. The change has been implemented by PCSE only to update additional fields in the claim status XML.
Best wishes,
The PCSE Ophthalmic Payments Team
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