NEW EMAIL FOR DERBY EYE CASUALTY FROM 1ST MARCH 2023
3 March 2023
‼️‼️ ATTENTION EVERYONE ‼️‼️
RDH eye casualty has changed their email address with IMMEDIATE EFFECT.
It is now Uhdb.acuteeyecare@nhs.net
HES tell us that there is an automatic reply from the primaryeyecare email telling us that the email has been changed – so directing us to email urgent referrals to the new address. This went live 1st March apparently.
If you did not get this response when you referred urgently via your nhs.net email, you will need to resend the email to the new address.
Unfortunately we won’t get this response from referrals via Opera either – so we are not sure if the referrals have been processed correctly since March 1st.
We would advise you to resend any referral email sent urgently since 1st March to the new address to ensure it has been received if not already done so or if previously done via Opera.
Please point out that it has been sent previously, and through which route, so HES are able to look for duplicates.
Any referral sent before 1st March should be fine.
Opera are going to let us know when the email address has been updated on their system, but until then, all urgent referrals should be sent outside Opera, direct to the new HES urgent email. If you aren’t sure how to do this, there are instructions on Opera or contact them via the Blue Bubble.
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