Latest News from Hampshire LOC – 05 April 2024
6 April 2024
Update from NHSE – Change of Postal Address for SE Complaints Hub
Dear Colleagues,
As you will be aware, there are two ways people can make a complaint about GPs, dentists, optometry practices or pharmacies:
They can complain to the healthcare provider: this is the organisation where they received the NHS service, for example a GP practice, a dental practice, a community pharmacy or an optometry practice
or,
They can complain to the commissioner of the service: this is the organisation that paid for the service or care they received.
In the South East, complaints made to the commissioner are managed by the South East Complaints Hub which is hosted by NHS Frimley ICB and works on behalf of the ICBs in the South East.
The postal address for the South East Complaints hub has recently changed to:
South East Complaints Hub
NHS Frimley Integrated Care Board
King Edward VII Hospital
St Leonards Road
Windsor
SL4 3DP
The phone number and email address remain the same:
Phone number: 0300 561 0290
Email address: Frimleyicb.southeastcomplaints@nhs.net
Please can you update the information you have for patients about how to make a complaint.
Kind regards,
South East Pharmacy Optometry and Dentistry Commissioning Hub
PES Communication – Frimley NHS Foundation Trust Post-Cataract Service – Updated Link
Important update: please share with all members of your practice team involved with the delivery of this service.
Further details can be found in the new link – here
Apologies that the link did not work in the last newsletter and thank you to those that let me know.
Practice Plus CPD Event – 16 April 24 – Cancelled
Practice Plus have made the difficult decision to cancel the CPD event hosted by Richard Newsom for the 16 April 2024 1800 – 2100 at the Marriott Hotel , Portsmouth.
This is due to not being able to get CPD points in good time. We are disappointed however we will be planning another event in the future.
Newmedica Hampshire – 10-point super CPD – Sunday 28th April 2024
Join Newmedica Hampshire for a 10-point super CPD for Optometrists and 4 points for Dispensing Opticians. Sunday 28th April. 09:45 – 16:00.
Further information on the event and how to register is available – here
Hampshire LOC Latest News
Latest News from Hampshire LOC – 18 April 2025
OpenSight Launch new Website The new website brings together everything you need to know about OpenSight—our services, events, and resources—all in one place. Whether you’re looking for practical support, advice, or ways to get involved, we hope this site will be an invaluable tool for everyone we serve. We invite you to explore the new …
Continue reading “Latest News from Hampshire LOC – 18 April 2025”
18 April 2025
Latest News from Hampshire LOC – 11 April 2025
RNIB Request for Help in Alton Area Hampshire LOC has received a request from Alyson Smith at RNIB who has been contacted by a patient who is looking for an optometrist in the Alton area who may be particularly familiar testing patients who take psychiatric medication neuroleptics? If no-one has the experience would you be …
Continue reading “Latest News from Hampshire LOC – 11 April 2025”
13 April 2025
Latest News from Hampshire LOC – 04 April 2025
Save the Date! – Hampshire LOC AGM – 11 June 2025 Hampshire LOC will be holding its AGM on Wednesday 11 June 2025 at the Winchester Hotel, Winchester SO 23 7AB from 18:30hrs. We are pleased to announce our guest speaker this year is Mr Nish Srikantha MBBS PhD PGcertHE FRCOphth. Consultant ophthalmologist specialising in …
Continue reading “Latest News from Hampshire LOC – 04 April 2025”
5 April 2025
Latest News from Hampshire LOC – 28 March 2025
REMINDER – Hampshire LOC Post Contract Meeting – 02 April 2025 Hampshire LOC will be holding a Teams meeting on Wednesday 02 April from 19:30 – 20:30hrs. to discuss what happens post 31 March when the ICB contract for enhanced services ends. We will cover items including what the LOC recommends with regards to patients …
Continue reading “Latest News from Hampshire LOC – 28 March 2025”
29 March 2025
Latest News from Hampshire LOC – 21 March 2025
Hampshire LOC Post Contract Meeting – 02 April 2025 Hampshire LOC will be holding a Teams meeting on Wednesday 02 April from 19:30 – 20:30hrs. to discuss what happens post 31 March when the ICB contract for enhanced services ends. We will cover items including what the LOC recommends with regards to patients with high …
Continue reading “Latest News from Hampshire LOC – 21 March 2025”
22 March 2025
Latest News from Hampshire LOC – 14 March 2025
Hampshire LOC Cataract Single Point of Access Questionnaire – April 2025 Following the Hampshire wide introduction of the Cataract Single Point of Access (SPOA), also known as ‘Dora’ we would like to advise contractors and clinicians, that Hampshire LOC will be sending out a questionnaire at the end of April to gather feedback on how …
Continue reading “Latest News from Hampshire LOC – 14 March 2025”
14 March 2025
Latest News from Hampshire LOC – 28 February 2025
Important Information – Hampshire and Isle of Wight Contracts Primary EyeCare Service Update The latest update is available via this link. If you have any questions for the LOC please email Bryony Allen, the Chair via ballen@hampshireloc.org.uk as the LOC Business Manager is on leave. If you receive concerns or complaints from patients please advise …
Continue reading “Latest News from Hampshire LOC – 28 February 2025”
1 March 2025
Latest News from Hampshire LOC – 21 February 2025
Important Information – Hampshire and Isle of Wight Contracts Primary EyeCare Service Update Dear Colleagues, Primary Eyecare Services, along with the Local Optical Committee (LOC), met with the Hampshire and Isle of Wight Integrated Care Board (ICB) to discuss decommissioning and exit arrangements following the announcement that the glaucoma, cataract and enhanced triage contracts would …
Continue reading “Latest News from Hampshire LOC – 21 February 2025”
22 February 2025
Latest News from Hampshire LOC – 14 February 2025
Important Announcement on Hampshire Services – PES Update Dear Colleagues, We regret to inform you that effective from 1st April 2025, the Integrated Care Board (ICB) has taken the decision to decommission the following Primary Eyecare Services enhanced service contracts in Hampshire and the Isle of Wight: Enhanced Cataract Referral Service (IOW) Post-op Cataract Service …
Continue reading “Latest News from Hampshire LOC – 14 February 2025”
15 February 2025