Latest News from Hampshire LOC – 05 April 2024
6 April 2024
Update from NHSE – Change of Postal Address for SE Complaints Hub
Dear Colleagues,
As you will be aware, there are two ways people can make a complaint about GPs, dentists, optometry practices or pharmacies:
They can complain to the healthcare provider: this is the organisation where they received the NHS service, for example a GP practice, a dental practice, a community pharmacy or an optometry practice
or,
They can complain to the commissioner of the service: this is the organisation that paid for the service or care they received.
In the South East, complaints made to the commissioner are managed by the South East Complaints Hub which is hosted by NHS Frimley ICB and works on behalf of the ICBs in the South East.
The postal address for the South East Complaints hub has recently changed to:
South East Complaints Hub
NHS Frimley Integrated Care Board
King Edward VII Hospital
St Leonards Road
Windsor
SL4 3DP
The phone number and email address remain the same:
Phone number: 0300 561 0290
Email address: Frimleyicb.southeastcomplaints@nhs.net
Please can you update the information you have for patients about how to make a complaint.
Kind regards,
South East Pharmacy Optometry and Dentistry Commissioning Hub
PES Communication – Frimley NHS Foundation Trust Post-Cataract Service – Updated Link
Important update: please share with all members of your practice team involved with the delivery of this service.
Further details can be found in the new link – here
Apologies that the link did not work in the last newsletter and thank you to those that let me know.
Practice Plus CPD Event – 16 April 24 – Cancelled
Practice Plus have made the difficult decision to cancel the CPD event hosted by Richard Newsom for the 16 April 2024 1800 – 2100 at the Marriott Hotel , Portsmouth.
This is due to not being able to get CPD points in good time. We are disappointed however we will be planning another event in the future.
Newmedica Hampshire – 10-point super CPD – Sunday 28th April 2024
Join Newmedica Hampshire for a 10-point super CPD for Optometrists and 4 points for Dispensing Opticians. Sunday 28th April. 09:45 – 16:00.
Further information on the event and how to register is available – here
Hampshire LOC Latest News
Latest News from Hampshire LOC – 28 February 2025
Important Information – Hampshire and Isle of Wight Contracts Primary EyeCare Service Update The latest update is available via this link. If you have any questions for the LOC please email Bryony Allen, the Chair via ballen@hampshireloc.org.uk as the LOC Business Manager is on leave. If you receive concerns or complaints from patients please advise …
Continue reading “Latest News from Hampshire LOC – 28 February 2025”
1 March 2025
Latest News from Hampshire LOC – 21 February 2025
Important Information – Hampshire and Isle of Wight Contracts Primary EyeCare Service Update Dear Colleagues, Primary Eyecare Services, along with the Local Optical Committee (LOC), met with the Hampshire and Isle of Wight Integrated Care Board (ICB) to discuss decommissioning and exit arrangements following the announcement that the glaucoma, cataract and enhanced triage contracts would …
Continue reading “Latest News from Hampshire LOC – 21 February 2025”
22 February 2025
Latest News from Hampshire LOC – 14 February 2025
Important Announcement on Hampshire Services – PES Update Dear Colleagues, We regret to inform you that effective from 1st April 2025, the Integrated Care Board (ICB) has taken the decision to decommission the following Primary Eyecare Services enhanced service contracts in Hampshire and the Isle of Wight: Enhanced Cataract Referral Service (IOW) Post-op Cataract Service …
Continue reading “Latest News from Hampshire LOC – 14 February 2025”
15 February 2025
Latest News from Hampshire LOC – 07 February 2025
Places still available – ACES Southampton CPD Open Evening Places are still available for the open evening on 11 February 2025. Please use the link to register if interested – here
7 February 2025
Latest News from Hampshire LOC – 13 January 2025
ACES CPD Events Online and Face to Face Please use the following links to see details of online and face to face CPD events being hosted by ACES, Southampton during January and February. The first on-line webinar is tomorrow evening – 14 Jan 2025 Online Webinars – here Open Evening CPD – here
13 January 2025
Latest News from Hampshire LOC – 10 January 2025
NHS Hampshire & Isle of Wight ICB “Safe Space” Webinars NHS Hampshire & Isle of Wight ICB ‘Safe Space’ Webinars In the wake of the race riots last Summer, NHS Hampshire and Isle of Wight ran a series of safe space sessions to listen to and improve our understanding of the experiences of our own …
Continue reading “Latest News from Hampshire LOC – 10 January 2025”
10 January 2025
Latest News from Hampshire LOC – 13 December 2024
University Hospital Southampton – Macula Update Rapid Access Macula Clinic (all macular conditions) The following email address is now available for all Rapid Access Macular appointments wetam@uhs.nhs.uk (please note: there is no ‘D’ in the email address) It will be checked twice a day Mon – Fri. Details on the LOC website have also been …
Continue reading “Latest News from Hampshire LOC – 13 December 2024”
14 December 2024
Latest News from Hampshire LOC – 06 December 2024
Red Tape Challenge: get involved Best practice examples and ideas are now being sought as part of the rapid review into bureaucracy across the NHS, which was launched in October by the Secretary of State for Health and Care, Wes Streeting, and NHS England Chief Executive, Amanda Pritchard. The ‘Red Tape Challenge’, which is jointly …
Continue reading “Latest News from Hampshire LOC – 06 December 2024”
6 December 2024
Latest News from Hampshire LOC – 29 November 2024
Invite to NHSBSA CPD Webinar – Common pitfalls with GOS claiming in England – record keeping and claiming requirements for PPV Dear Colleague, Shared on behalf of the NHS Business Services Authority (NHSBSA): We are pleased to inform you that the NHS Business Services Authority (NHSBSA) is running a new CPD webinar: C-110375, Common pitfalls …
Continue reading “Latest News from Hampshire LOC – 29 November 2024”
29 November 2024
Latest News from Hampshire LOC – 26 November 2024
LOCSU Board member applications close on Friday 29th Nov Dear all, LOCSU is currently looking to recruit one new Board Director (clinical) for a three-year term. We are currently looking to recruit a new Board Director (clinical), able to bring forward views and knowledge gained from LOCs in England to inform Board discussions and decisions. …
Continue reading “Latest News from Hampshire LOC – 26 November 2024”
26 November 2024