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Latest News from Hampshire LOC – 05 April 2024

6 April 2024

Update from NHSE – Change of Postal Address for SE Complaints Hub

Dear Colleagues,

As you will be aware, there are two ways people can make a complaint about GPs, dentists, optometry practices or pharmacies:

They can complain to the healthcare provider: this is the organisation where they received the NHS service, for example a GP practice, a dental practice, a community pharmacy or an optometry practice
or,
They can complain to the commissioner of the service: this is the organisation that paid for the service or care they received.

In the South East, complaints made to the commissioner are managed by the South East Complaints Hub which is hosted by NHS Frimley ICB and works on behalf of the ICBs in the South East.

The postal address for the South East Complaints hub has recently changed to:

South East Complaints Hub
NHS Frimley Integrated Care Board
King Edward VII Hospital
St Leonards Road
Windsor
SL4 3DP

The phone number and email address remain the same:

Phone number: 0300 561 0290

Email address: Frimleyicb.southeastcomplaints@nhs.net

Please can you update the information you have for patients about how to make a complaint.

Kind regards,

South East Pharmacy Optometry and Dentistry Commissioning Hub

PES Communication – Frimley NHS Foundation Trust Post-Cataract Service – Updated Link

Important update: please share with all members of your practice team involved with the delivery of this service.

Further details can be found in the new link – here

Apologies that the link did not work in the last newsletter and thank you to those that let me know.

Practice Plus CPD Event – 16 April 24 – Cancelled

Practice Plus have made the difficult decision to cancel the CPD event hosted by Richard Newsom for the 16 April 2024 1800 – 2100 at the Marriott Hotel , Portsmouth.

This is due to not being able to get CPD points in good time. We are  disappointed however we will be  planning another event in the future.

Newmedica Hampshire – 10-point super CPD – Sunday 28th April 2024

Join Newmedica Hampshire for a 10-point super CPD for Optometrists and 4 points for Dispensing Opticians. Sunday 28th April. 09:45 – 16:00.

Further information on the event and how to register is available – here

Hampshire LOC Latest News

Latest News from Hampshire LOC – 13 January 2025

ACES CPD Events Online and Face to Face Please use the following links to see details of online and face to face CPD events being hosted by ACES, Southampton during January and February. The first on-line webinar is tomorrow evening – 14 Jan 2025 Online Webinars – here Open Evening CPD – here

13 January 2025

Latest News from Hampshire LOC – 10 January 2025

NHS Hampshire & Isle of Wight ICB “Safe Space” Webinars NHS Hampshire & Isle of Wight ICB ‘Safe Space’ Webinars In the wake of the race riots last Summer, NHS Hampshire and Isle of Wight ran a series of safe space sessions to listen to and improve our understanding of the experiences of our own …

10 January 2025

Latest News from Hampshire LOC – 13 December 2024

University Hospital Southampton – Macula Update Rapid Access Macula Clinic (all macular conditions) The following email address is now available for all Rapid Access Macular appointments wetam@uhs.nhs.uk (please note: there is no ‘D’ in the email address) It will be checked twice a day Mon – Fri. Details on the LOC website have also been …

14 December 2024

Latest News from Hampshire LOC – 06 December 2024

Red Tape Challenge: get involved Best practice examples and ideas are now being sought as part of the rapid review into bureaucracy across the NHS, which was launched in October by the Secretary of State for Health and Care, Wes Streeting, and NHS England Chief Executive, Amanda Pritchard. The ‘Red Tape Challenge’, which is jointly …

6 December 2024

Latest News from Hampshire LOC – 29 November 2024

Invite to NHSBSA CPD Webinar – Common pitfalls with GOS claiming in England – record keeping and claiming requirements for PPV Dear Colleague, Shared on behalf of the NHS Business Services Authority (NHSBSA): We are pleased to inform you that the NHS Business Services Authority (NHSBSA) is running a new CPD webinar: C-110375, Common pitfalls …

29 November 2024

Latest News from Hampshire LOC – 26 November 2024

LOCSU Board member applications close on Friday 29th Nov Dear all, LOCSU is currently looking to recruit one new Board Director (clinical) for a three-year term. We are currently looking to recruit a new Board Director (clinical), able to bring forward views and knowledge gained from LOCs in England to inform Board discussions and decisions. …

26 November 2024

LOC Report from Leading Together, Nov 2024

Leading Together: Hampshire and Isle of Wight Clinical Leadership Event Hampshire LOC were delighted to be invited to “Leading Together: Hampshire and Isle of Wight Clinical Leadership Event” on Thursday 21st November. Alongside the LOC there were representatives from many areas of healthcare including (but not limited to) general practice, pharmacy, dentistry, public health, ophthalmology …

25 November 2024

Latest News from Hampshire LOC – 08 November2024

Pre – Reg Placement Request Summer 2025 The LOC has received a request from a final year optometry student who is re-locating to the Portsmouth area in Summer 2025 and is looking for a Pre – Reg placement. If you are willing and able to take on a pre – reg student next year please …

9 November 2024

Latest News from Hampshire LOC – 18 October 2024

Recruitment – PES Clinical Lead – Hampshire and Isle of Wight Primary Eyecare Services have a new position within the  Service Development Directorate for a Clinical Lead role covering the Hampshire and Isle of Wight area, if you would like to apply, please complete the application form attached and send to recruitment@primaryeyecare.co.uk Please see Job …

1 November 2024

Latest News from Hampshire LOC – 04 October 2024

Issues with Egress Email accounts At the time of writing it has been confirmed that the issue with Egress has now been resolved and recipients of Egress emails should now be able to open attachments. (as relayed via Egress) Sapphire Eye Care Interactive Evening of Ophthalmology – Chewton Glen, 14 October 2024 at 18:30 Sapphire …

5 October 2024

LOCSU Latest news

New UK Eye Care Data Hub Predicts Higher Prevalence of Eye Disease and Eye Care Workforce

Eye disease is a major contributor to national health service backlogs, and the number of cases is set to significantly increase with an ageing population.

27 January 2025