Local Services
February 2025 Important Update, closure of services
Effective from 1st April 2025, the Integrated Care Board (ICB) has taken the decision to decommission certain Primary Eyecare Services enhanced service contracts in Hampshire and the Isle of Wight.
Please read the announcement – here
For all service closure dates and details please read this document – here
CUES (Community Urgent Eyecare Service)
CUES does NOT cease on April 1st 2025. Please continue to use CUES
CUES is designed to limit presentations of urgent conditions to GPs, Pharmacies, NHS 111 and A&E. It covers symptoms which may indicate conditions such as retinal detachment, maculopathy, foreign body and uveitis. CUES is a symptom lead service – whilst a dry eye diagnosis might come from a CUES appointment, this service does not allow for monitoring
CUES is commissioned in :
- Southampton
- West Hampshire
- North Hampshire
- Isle of Wight
CUES service summary – here
Referring on after CUES appointment; how to guide – here
CUES Practice Provider list for Isle of Wight – here
CUES claims are processed via OPERA, and the contract is overseen by Primary Eyecare Services. Please see their website for more information – here
To see a list of practices offering CUES appointments see the Primary Eyecare Find A Practice page – here
CUES poster (November 2022 ) sent to GP practice teams across Hampshire & Isle of Wight – here
CUES telemedicine information – here
For IP Practitioners with an FP10, please find the Hampshire and Isle of Wight formulary – here
CUES is delivered OPERA. Please visit Primary Eyecare Services – here or contact Katie Atkins, Clinical Lead, PES for any support needs – Katie.Atkins@primaryeyecare.co.uk
Glaucoma Services
All community glaucoma services delivered through OPERA have been decommissioned as of 1st April 2025
Repeat Pressures and/or Visual Fields are not part of GOS and any further investigation requires referral for Ophthalmological opinion within a hospital setting
Imaging, including OCT is not mandatory in referrals. Please alert the LOC to any referral rejections requesting Repeat Pressures, Visual Fields or Imaging. The LOC can be contacted via email – isilk@hampshireloc.org.uk
LOC suggested commentary when rejecting requests for additional data, such as repeat IOP, Visual Fields or Imaging as part of a glaucoma suspect referral – here
Glaucoma in Portsmouth and Fareham, Gosport and SE Hampshire
Glaucoma Monitoring is commissioned in Portsmouth and Fareham, Gosport & SE Hampshire. Patients with stable intraocular pressures and visual fields may be referred into the community for monitoring of their condition
Stable Glaucoma Service Specification for Fareham & Gosport and South Eastern Hampshire – here
Stable Glaucoma Claim Form for Fareham & Gosport and South Eastern Hampshire – here
Cataract Services
Post-Op Cataract Follow Up is only available when patients are seen in an ISP. Patients are seen 4-6 weeks after surgery with their results provided to the ISP for audit
Please note, the ICB have decommissioned this service for Trust Hospitals in Hampshire, from 1st April 2025
Please alert the LOC to any Post-Surgical information requests from Acute Trusts. The LOC can be contacted via email – isilk@hampshireloc.org.uk
LOC suggested commentary when rejecting requests for Post-Cataract data – here
“Can I claim a GOS 1 alongside a Post-Op cataract assessment?” – here
For any support for Post-Op Cataract episodes using OPERA, please visit Primary Eyecare Services – here or contact Katie Atkins, Clinical Lead, PES – Katie.Atkins@primaryeyecare.co.uk
Low Vision Services
The service in Portsmouth, Fareham, Gosport & SE Hampshire was commissioned directly between the then CCG and the practices (not via PES)
Low Vision Service Specification for Fareham & Gosport and South Eastern Hampshire – here
Low Vision Claim Form for Fareham & Gosport and South Eastern Hampshire – here
There is a commissioned service for Low Vision directly between HHFT and the following practices directly:
- Matheson’s Opticians Alresford & Grayshott
- Optimum Vision Clinic Tadley