Routine Cataract Referrals
NB – When referring, please ask all patients to double check their details to ensure your referrals include their government held name, DOB and address. This is because the data on your referral must match the NHS held data. As an example, does the NHS/Government know this person as “William” rather than “Bill”?
Hospitals in Hampshire including Trusts and ISPs
Cataract patients to be seen within the Hampshire borders who are able to have a telephone conversion in English, should be referred via the Single Point of Access (SPoA)
Alongside information within the written referral, the AI assistant “Dora” will evaluate the patient’s complexity level, shortlist suitable surgical providers and deliver a consistent patient choice process
If a patient has made an incorrect selection via “Dora”, or wants to make an amend to something they’ve said to “Dora”, they can email – hiowicb-hsi.cataractspoa@nhs.net
Hospitals outside of Hampshire, including Bournemouth
Cataract patients residing in Hampshire, but wishing to be seen elsewhere in England should still be referred via the SPoA, but will not be able to use the AI assistant. In such instances Optometrists will need to complete the choice discussion in practice and the chosen surgical provider will need to be indicated on the referral email
Referrals for those unable to participate in a telephone discussion in English
Cataract patents who are unable to hold a telephone conversion in English should still be referred via the SPoA, but will not be able to use the AI assistant. In such instances Optometrists will need to complete the choice discussion in practice and the chosen surgical provider will need to be indicated on the referral email