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Vacancies, PCSE Questions, Non Spoken Languages, RNIB CPD, LOCSU And FODO News

21 March 2024

We have 7 items for you today:

    • Vacancy – Eye Care Liaison Officer (ECLO), Chelmsford.
      RNIB are seeking an Eye Care Liaison Officer (ECLO) to be based at Broomfield Hospital, Chelmsford and Orsett Hospital. Further details can be found at the bottom of this newsletter.

 

    • Vacancy – Part Time Employment and Engagement Officer

      Support 4 Sight are seeking a part-time Employment and Engagement Officer to promote the charity and grow their reach and impact. Further details can be downloaded from HERE.

 

    • PCSE “Got A Question” AI Search Assistant
      Primary Care Support England (PCSE) have added an AI based search assistant to their website which they say will help users find the answers they’re looking for much more quickly. Further details can be found HERE.

 

    • Non Spoken Language Interpreting Service – User Training Sessions
      Herts and West Essex Integrated Care Board (HWEICB) have issued the following update from “Language Empire”:

      Language Empire are your provider of Non Spoken language services for all practices across your local ICB. LE will be providing some refresher training on how to navigate the booking portal, including how to manage, track and cancel your bookings.

      We aim to continue raising awareness of our services to help practices be as inclusive as possible, making sure that practices are aware of the assistance that is available for their deaf patients.

      The sessions will be no more than 30 minutes long and there will be an opportunity to ask questions at the end of the training.

      We appreciate how busy you all are and we will keep the sessions as short as possible but, would encourage you to join 1 of the 5 sessions that we will be putting on between the 04/03 to 08/03.

      You can join any of the sessions from the links provided on your chosen date and time.

      We hope to see you there.

      04/03/2024 @ 14.00 – Click here to join the meeting
      05/03/2024 @ 10.30 – Click here to join the meeting
      06/03/2024 @ 14.00 – Click here to join the meeting
      07/03/2024 @ 10.30 – Click here to join the meeting
      08/03/2024 @ 14.00 – Click here to join the meeting

      Language Empire Ltd
      Empire House | College Road | Rochdale | Lancashire | OL12 6AE
      E: contract.management@empire-groupuk.com
      T: 0330 202 0348

    • RNIB Peer Discussion in London – “Low Vision for primary care”

      The RNIB Low Vision Centre is holding a a CPD event for Optometrists and Dispensing Opticians on Wednesday 20th March 2024 6pm to 8.30pm at the Royal National Institute of Blind People, Grimaldi Building, 154a Pentonville Road, London N1 9JE. Spaces are limited and we are advised they are filling quickly. They advise:

      “This event will include 3 interactive CPD points (applied for), a light buffet & refreshments, and a chance to tour our low vision clinic at the new RNIB headquarters. It is kindly sponsored by Associated Optical who will also give a talk and display some of their latest low visual aids.

      This peer discussion will consider case records covering patients with low vision and those with additional needs. They will present the background behind the cases and facilitate small group discussions with feedback into the larger group at the end. Possible solutions to support patients that have low vision in practice will be discussed, including reasonable adaptations and signposting to appropriate support agencies.

      Please register to secure a place by clicking the link: https://www.eventbrite.co.uk/e/820053190167?aff=oddtdtcreator ”

      We are advised that should the event be fully booked, you will be told when you register that you have been added to a waiting list.

    • LOCSU News

      Is HERE, including New Standard Specification To Enhance Access to Minor and Urgent Eye Care Across England Released, RNIB Introduces Ground-Breaking Framework for Low Vision Care and Free Tier 1 Oliver McGowan Training for Optical Staff.

 

  • FODO News
    Is HERE, including One week left to provide feedback on patient choice guidance, GOC publishes new statement on verification of contact lens specifications and Primary care audiology – accessible ear and hearing care for all.

Kind regards

Herts LOC


Job title : Eye Care Liaison Officer (ECLO) – Broomfield

Job reference : REQ0001943
Application closing date : 10/03/2024

Package : 26 days holiday per year (plus bank holidays), which increases with service. Excellent pension scheme, staff discount scheme

Salary: £28,965 per annum

Contract type: Permanent

Hours: 35 hours per week
Location: Broomfield Hospital Chelmsford (main location) and Orsett Hospital (with an expectation to sometimes work from other Essex locations, dependant on clinical need).

Do you want to make a difference?

Are you self-motivated, organised and a great communicator?

Are you flexible and adaptable to changing work environments?

If yes, this could be the job for you!

RNIB is pleased to announce this exciting opportunity to join the ECLO team as part of the RNIB Eye Care Support Service. This is a rewarding role that will give the right individual the opportunity to make a difference on a daily basis.

About the role

In this role, you will be a vital member of the team working directly with people diagnosed with conditions causing sight loss. You will provide critical emotional support, advice and guidance face to face within an eye care setting and also by phone. The Eye Care Support Service will be delivered within the Ophthalmology department predominately at Broomfield Hospital with an expectation to sometimes work out of other locations in the area.

As you would be part of an ECLO Team at this Trust, good communication, and teamwork are vital to ensure seamless patient support. There will also be opportunities to participate in activities promoting the service around the region.

Each day you will support people affected by sight loss helping them to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

For more information on what it’s like to be an ECLO, please follow the links below:

RNIB’s ECLO service – YouTube

RNIB Lifechangers Appeal TV ad – YouTube

Eye Care Liaison Officers (ECLOs) | RNIB

Who We’re Looking For

You will have proven experience of delivering information and advice services working directly with the people you are supporting as well as maintaining professional relationships. Key to this role will be your excellent communication and relationship building skills with patients, clinicians, and a wide range of cross sector partners.

You will have the ability to work in different hospital locations as required.

You should be confident to work on your own initiative, have excellent organisational skills and be a confident user of IT systems. Impeccable record keeping skills are also key to this role.

In Return

RNIB prides itself on being a great place to work with a range of flexible benefits and a positive, progressive culture. We offer a competitive salary, a stimulating and supportive working environment, a flexible work life balance environment, as well as a benefits package including:

  • 26 days holiday per year (plus bank holidays), which increase with service, plus one Grace day per year.
  • Monday to Friday working
  • RNIB Rewards – Our employee discounts platform gives you access to offers at over 800 in-store and online retailers.
  • In-house training and development opportunities, including apprenticeships and management development programmes
  • Flexible working arrangements.
  • Contributory pension scheme.

As an RNIB ECLO, you will also complete the RNIB & City University ‘Eye Clinic Support Studies’ qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIB’s priority of “no diagnosis without support”.

How to Apply

To be considered, candidates need to complete our short application form and submit their CV. Please click ‘Apply Online’ to begin.

If you are having trouble applying online or would like more information, please contact us on recruitment@rnib.org.uk.

Expected Interview Date: Wednesday 20th March

If you would like to speak to the hiring manager for an informal chat about the role, please contact helen.rowe@rnib.org.uk to arrange a telephone discussion.

Additional Information

Appointment is subject to an enhanced DBS check for engaging in regulated work with children and adults with sight loss.

We’re the Royal National Institute of Blind People (RNIB) and we’re here for everyone affected by sight loss. Working for us means working for one of the UK’s biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is committed to equality of opportunity and to promoting and celebrating the diversity of its staff and volunteers. We welcome everyone’s contribution and are proud of our status as a Disability Confident Leader. We welcome applications from people with sight loss and talented people from all sections of the community who share our values.

To view details or apply for this Vacancy on-line click here

You can view this job, and any other vacancies by visiting RNIB Careers here click here.

Hertfordshire LOC Latest News

Applications to Join Herts LOC

Hi all Applications invited for Local NHS Contractors and Performers to join Hertfordshire Local Optical Committee Herts LOC always like to welcome new members to increase the diversity of experience, backgrounds and opinions amongst our cohort. The LOC meets quarterly, along with an annual AGM. At these meetings we discuss a wide variety of topics which …

12 February 2025

GOS Pitfalls, Watford waiting times, FODO News

We have 3 items for you today: NHSBSA: Common Pitfalls with GOS Claiming NHSBSA recently ran a webinar, “Common Pitfalls with GOS Claiming”, around how to ensure GOS claims are accurate and avoiding PPV issues. Their key takeaways were: • Note the condition and age of patient’s spectacles. • Focimeter spectacles and avoid just copying the previous …

12 February 2025

GOS Claims held process, FODO News and Merry Chirstmas!

We have 4 items for you today: GOS Claims Held Process The ICB advise that they are contacting Contractors who have been affected by an issue around GOS1 claims, where there has been a legitimate early test but they have not been paid by PCSE and remaining as “pending”.  They are working on a solution but have said that, in the meantime, affected …

12 February 2025

Cat Waiting Times, CHEC contact number, LOCSU and FODO News

We have 4 items for you today: Waiting times for ENH Trust (Lister) and WHH Trust (Watford) Please find below the waiting times for NHS patients at the 3 Local Acute Trusts. We are hoping that this will become a regular update and will include other providers in due course, with thanks to the Trusts and ICB for …

12 February 2025

Additional Early Recall Codes For GOS

Hi all Please find below an email from NHS England outlining additional early recall codes for certain situations. Apologies for any issues with the layout. Kind regards  Herts LOC  , Dear colleague   I am writing to you to provide an update on an interim PCSE system change which will be introduced overnight on 28/29 …

12 February 2025

Referrals, Vacancy, CPD, FODO News

We have 4 items for you today: Referrals in Hertfordshire, including Watford and CHEC We have been advised that practices are being told by another provider that CHEC’s contract is being decommissioned next year. The ICB have confirmed that this is NOT THE CASE and the relevant provider has been told to stop giving out inaccurate information. …

12 February 2025

Waiting times for Lister and Watford, Translation Service, CHEC Hours, LOCSU and FODO News

We have 5 items for you today: Waiting times for ENH Trust (Lister) and WHH Trust (Watford) Please find below the waiting times for NHS patients at the 2 Acute Trusts in Herts. We are hoping that this will become a regular update and will include other providers in due course, with thanks to the Trusts and …

12 February 2025

Tell us your problems, CPD, FODO News

We have 3 items for you today: Tell us more of your problems! Thanks to everyone who has completed our survey form regarding issues around referrals. We would really like more examples, please, especially specific instances where Px care or even safety has been at risk or suffered.  We have created a very simple form for you to …

4 September 2024

Tell us your problems!

Tell us your problems! No, we’re not starting a counselling service but we do want you to tell us about your concerns, poor experiences and difficulties relating to the current referral pathways and lack of services in Hertfordshire. We are hoping to collect as much data as possible to strengthen our drive to get services commissioned, to …

24 July 2024

Sight Loss Support Survey, CPD Claims, CPD Webinar, Hypertension Pilot, LOCSU and FODO News

We have 6 items for you today: Sight Loss Support Survey One of our committee members is working with Hertfordshire County Council’s Sensory Services on the creation of an information leaflet about local support, resources and signposting, to distribute to adults in Hertfordshire with sight loss. As part of this, we would be grateful if …

24 July 2024

LOCSU Latest news

LOCSU Is Excited To Announce That Registration for the National Optical Conference 2025 (NOC25) Is Now Live!

This year’s event will take place on Sunday 18 – Monday 19 May 2025 at Hilton Birmingham Metropole.

6 March 2025

Supporting Optometrists and Dispensing Opticians throughout Hertfordshire.