IMPORTANT YOU WILL LOSE ACCESS TO YOUR NHS MAIL ACCOUNT
20 March 2025
Unless you set up the Multi-factorial Authentication (MFA) before the 26th of March 2025!
This is important especially if you don’t use their NHS mail account very often.
It is very straightforward to do on a computer.
Once logged in to NHS mail, find Profile and then the Self Service tab.
There you can enable MFA.
NB: You will need to put the Authenticator app on your own personal mobile phone. It is quite straightforward, you just follow the series of QR codes on the computer screen to download the correct app. And the link to work prompt.
The LOC have received reports that some people with ‘work mobiles’ have struggled to add the Authenticator app so you may need to speak to your IT if you’d rather use this. Therefore, you may need to keep your personal mobile on the desk, but out of the way of patients in the test room because the MFA doesn’t give much time to hunt for your phone out of a bag/locker before timeing out.
There is also an option to verify using a text or phone call but some people may have difficulty with phone signals if their practice is inside shopping centers.
Northumberland, Tyne and Wear LOC Latest News
NuTH Cataract Services – REMINDER February 2025
Following a number of recent queries, please find below some reminders about the NuTH Cataract Services. Pre-Op If you are a provider of this service, please ensure all Pre-Cataract Assessments and onward referrals are sent via OPERA direct to NuTH for all patients who make this choice. If you do not participate in …
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19 February 2025
Whole workforce staff training available via the BOOST platform.
Membership to the Boost community is open to anyone with an interest in driving forward change in health and care in the North East and North Cumbria. This includes people working in the NHS, local authorities, public health, voluntary, community and social enterprise sector (VCSE), people with lived experience, private sector providers and many more. …
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28 January 2025
Eye Care Community of Practice, launching on Monday, 16 December 2024
access is via the Eye Care Hub situated on the FutureNHS platform. You can sign up for this HERE What’s Next? The workspace will be updated regularly with new information and resources.
15 December 2024
Update to the Extended Eyes Care Services information on this website (Dec 2024)
The webpage surrounding the Extended Eye Care services has been updated including a link to the PES Patient Eligibility Tool. HERE
12 December 2024
EeRS Electronic Referral Platform pilot
The rollout of the ‘EyeV’ electronic referral platform for the North East and North Cumbria (NENC) pilot across Optometry continues. Details regarding how to onboard an Optometrist or an Optometry practice can be found HERE There is no funding to support practices with onboarding and accessing this. EyeV is not a commissioned Enhanced Optometry Service …
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2 October 2024
Glaucoma Services Patient Discharges from NuTH (Oct 2024)
For those Optometry practices registered to accept stable glaucoma and OHT monitoring. NuTH have now begun to discharge patients from into this service, so please ensure that you regularly check your OPERA platform. Patients will appear in the “action required” section on OPERA. Please check the documents that have been attached to the …
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2 October 2024
Glaucoma Enhanced Referral Service (GERS)
August 2024 Please see below for the pathway for glaucoma patients across Northumberland, North Tyneside and Newcastle Gateshead. Please remember that patients who have a sight test at your practice and who are identified as having raised IOP and/or glaucomatous visual field loss with no other indication of glaucoma should be seen within GRR. …
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2 September 2024
Staff Wellbeing Hub
Quick, Free and Confidential Support for You! 💬 As we start 2025, many of our health and social care systems are under strain. Staff, working to deliver the best care they can, feel the pressure personally. • 1 in 3 NHS staff will experience mental ill health • 1 in 4 NHS staff will consider …
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17 July 2024
Glaucoma Repeat Readings
July 2024 Dear Colleagues, During a recent audit of the GRR service it has become apparent that some practices and practitioners are doing the GRR repeat readings on the same day. The idea of the GRR service is to check whether a raised IOP is a repeatable finding, so the checks need to be done …
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17 July 2024
Glaucoma Enhanced Referral Service – GERS (North of Tyne)
May 2024 Please see below the pathway for glaucoma patients across Northumberland, North Tyneside and Newcastle Gateshead. Remember that patients who have a sight test at your practice and who are identified as having raised IOP and/or glaucomatous visual field loss with no other indication of glaucoma should be seen within GRR. Patients who are …
Continue reading “Glaucoma Enhanced Referral Service – GERS (North of Tyne)”
16 May 2024